PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING ATHIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, and is the property of Modern Natural Baby, LLC.
All trademarks, service marks and trade names of Modern Natural Baby, LLC used in the site are trademarks or registered trademarks of Modern Natural Baby, LLC.
- We only ship within the United States.
- We offer free shipping for any order over $25 for U.S. Customers. If you prefer faster shipping, other options are available.
- We strive to ship within 24-48 hours.
- We will notify you directly if shipping is to take more then 3-5 business days. If you do not receive a notice advising you of delayed shipping rest assured your order is going out with our normal 24-48 hour shipping time.
- If when checking out it says the item is being drop shipped this means either the item is being drop shipped, or is out of stock. Please allow extra time for delivery.
- Any questions regarding our shipping policies please let us know at email@example.com
We accept the following payment types from US Customers:
- American Express
NOTE: We DO NOT take checks as a form of payment online. If you are local to Ferndale, we will take in state personal checks.
Please note that any transaction returned to us for insufficient funds will result in a $35.00 charge.
Returns & Exchanges
- We will accept any diaper or accessory item new condition, unused/unwashed, with intact packaging within 30 days for exchange or store credit. We cannot accept worn or washed diapers as this is a health code violation for our state.
- Please e-mail me at firstname.lastname@example.org for a return approval number so that we can process your return swiftly & efficiently. You will need to provide the return approval number and a receipt to return an item. We do not allow cancellation of orders so please make sure you are ready to order when you check out.
- Damaged diapers can be returned within 30-60 days depending on the manufacturer's warranty. However many manufacturers have warranties please check with us or the manufacturer for warranty information.
- Skin care products cannot be returned as they are final sales due to health codes. If there is problem with your product please email or call us as we want our clients to be 100% happy and we will work hard to do so.
- Lastly- Please note on ALL returns and exchanges we will not refund original shipping. If the return is due to our error or damaged product we will handle all return shipping and shipping for the replacement product. However, if you are returning due to any other reason you are responsible for the return shipping.
Please note- by purchasing your items from our store you are releasing Modern Natural Baby, LLC and all related individuals and entities of any blame or responsibility related to use of your item and any reaction they may cause.